Qualification: Certificate III in Business
Host Business: Nilsen NT
RTO: Institute of Skills and Training Australia
"I believed enrolling in a traineeship was a great start for a career considering I had no experience in the industry, and this would provide me with the necessary training that was required to reach my goal."
Mitzi Nalzaro enrolled in the Certificate III in Business qualification to pursue a career as an administrator. With no prior experience in the industry, she believed that a traineeship would provide the necessary training to achieve her goal.
What impact did your studies/work have on your life?
The reason I chose to complete the Certificate III in Business qualification was because I desired to obtain a role as an administrator. I enjoy organising events, from booking flights to selecting accommodation and organising what activities to do, and I knew this would be a good fit.
I believed enrolling in a traineeship was a great start for a career considering I had no experience in the industry, and this would provide me with the necessary training that was required to reach my goal.
After completing my course with the Institute of Skills and Training Australia, Nilsen NT, my host employer offered me the opportunity to work with them full-time as a Service Administrator. I am learning new procedures and tasks to support the company and improve our performance.
The training has helped me improve my existing skills and knowledge, and which positively affects the productivity I create in my workplace. I have been able to use the communication skills that I have developed into the workplace. This has allowed me to present my ideas to the managers with confidence.
The course has also taught me to manage any stress when this arises. I bring a positive attitude to the workplace, and I remain calm when things go wrong. I enjoy learning new procedures and tasks or anything the workplace can offer. I have been able to implement a lot from my training especially the time management skills that I have developed which allows me to stay organised with my day-to-day tasks.